J. P. Sauer, SauerEngineering, Cincinnati, OH; D. Puerta, IMR Test Labs, Lansing, NY

Summary: Finding the time, money, and resources to train both new and existing personnel is a constant challenge. Some studies have shown that training costs can be leveraged to show a 3 to 1 return by both identifying and preventing problems in manufacturing environments. Many quality specifications and systems require a documented training set-up and internal round robins (RR) to validate the teaching has really worked. There are many keys to a successful training program such as flexibility within the work schedule, the combination of both classroom and hands-on instruction, and discipline by both teachers/students to “stay the course” for completion of the course work. For many technical topics, training programs outside the company work environment are available. Many of the programs mirror the worlds wide accepted non destructive testing (NDT) type of training. There is some talk of “certification” for many types of training. However, in many cases, it is not very difficult to set-up a program given the guidelines/suggestions to formulate a program. Lessons learned and some sample program outlines will be presented and discussed.