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Tuesday, October 19, 2004 - 2:00 PM
SIX 1.1

Improving Innovation: Using Selected Six Sigma Tools and Methods within the Stage Gate Innovation Process

J. B. Stamatoff, L. Boatwright, W. S. Hildebrand, B. D. Kirk, Corning, Inc., Corning, NY

Corning has used the Innovation Process over the last 20 years. One innovation, the Corning® CellBIND(tm) surface for drug discovery and protein production highlights both the voice of customer and manufacturing. Such examples and Six Sigma methodology have led to key tools and a new role: the Innovation Process Expert.

Summary: Corning has used the Innovation Process over the last 20 years. One innovation, the Corning® CellBIND(tm) surface for drug discovery and protein production highlights both the voice of customer and manufacturing. Such examples and Six Sigma methodology have led to key tools and a new role: the Innovation Process Expert.